Refund policy

Return & Refund Policy

Last updated: October 17, 2026

We hope you love Bailey's Body Alarm! We take great care in preparing and packaging every order and want you to have a positive experience.

Physical Book Returns

We accept returns of physical books within 14 days of delivery, provided they are in their original condition and have not been damaged or handled beyond what is necessary to inspect them.

To request a return, please email support@autismsavvy.com with:

  • Your order number

  • The email address used at checkout

  • A brief description of your return request

Please wait for return instructions before sending your book back.

For change-of-mind returns, customers are responsible for return shipping costs unless otherwise required by law. Original shipping charges are generally nonrefundable, except where applicable law requires otherwise.

Once your return is received and inspected, we'll notify you of the outcome. Approved refunds will be issued to your original payment method.

Damaged, Defective, or Incorrect Orders

If your book arrives damaged, is defective, or you receive the wrong item, please contact us as soon as possible at support@autismsavvy.com.

Please include:

  • Your order number

  • The email address used at checkout

  • Photos of the damage or issue, if available

We'll work with you to arrange an appropriate replacement or refund at no additional cost, in accordance with applicable consumer protection laws.

You may not need to return a damaged book. We'll provide instructions based on the circumstances.

Parent + Caregiver and Educator + Professional Bundles

Our $49 bundles include a physical hardcover book and digital resources.

For eligible voluntary returns of the physical book only, the refundable book portion is $24.99 USD, plus any applicable refundable taxes.

The remaining $24.01 represents the digital resources, which are generally nonrefundable once access has been provided, except where applicable law requires otherwise.

Additional cancellation and refund rights may apply to the complete bundle under local consumer protection laws.

Please contact us before returning any bundle components so we can explain your available options.

Order Cancellations

If you need to cancel your order, please contact us as soon as possible.

Orders that have not shipped may be cancelled and refunded, subject to applicable consumer rights and any digital resources already supplied.

Once an order has shipped, our return policy and applicable cancellation rights apply.

International Orders

We ship to the United States, Canada, the United Kingdom, and Australia.

International customers may have additional return, cancellation, refund, or consumer protection rights under their local laws.

Nothing in this policy limits or excludes those rights.

Refund Processing

Once we receive and inspect an eligible return, we'll notify you whether your refund has been approved.

Approved refunds will be issued to the original payment method. Your bank or payment provider may require additional time to process the refund.

Questions or Return Requests

For questions about returns, refunds, cancellations, or damaged orders, please email support@autismsavvy.com.

Please include your order number and the email address used at checkout so we can locate your purchase and assist you.

We're happy to help!